The information below contains advice about preventing nuisance and anonymous callers.
BT – Anonymous call rejection With Anonymous Call Rejection you can stop calls from people who have withheld their number. They’ll only get through if they reveal their number.
You can also call BT about this service on 0800 800 150 (Opening hours – Monday to Friday 8am to 9pm, Saturday 8am to 8pm and Sunday 9am to 6pm) BT Choose to Refuse Choose to Refuse enables you to choose who gets through helping you put a stop to nuisance or unwanted calls. You can block up to ten numbers. You can also call BT about this service on0800 800 150(Opening hours – Monday to Friday 8am to 9pm, Saturday 8am to 8pm and Sunday 9am to 6pm) Virgin Media – Anonymous Call Rejection
Anonymous Caller Rejection is a service that will reject callers who withhold their numbers, for example malicious callers. You will still receive calls from other networks that are unable to give out the caller’s telephone numbers – such as calls from abroad, analogue mobile phones or payphones. You can call 150 for free from your Virgin Phone (or call 0845 454 1111 from a non-Virgin Phone) to add this service.
Virgin Media’s Nuisance Call Bureau (NCB) will help you, if you have been a victim of a nuisance and/or malicious phone call. You will need to call their free phone number and ask for the NCB on 0800 953 3333.
You may need to contact your telephone provider if you are having difficulty with the procedures.