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These are the services that are available across Bridgend at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication

” I am proud to support the Safer Wales, Dyn Project and help raise awareness of male domestic abuse.  The majority of victims are women, however there is an increase in men coming forward who experience domestic abuse in our communities, resulting from a wider understanding of domestic abuse.  It is important that the Dyn project continue their excellent work and I would encourage any man, who experiences domestic abuse to call the Dyn Wales helpline 0808 8010321″ 

Cllr David White

Bridgend Borough Council 



Support Services & Helplines
Drug & Alcohol

Police & Legal Services
Children & Families
Health & Counselling


Bridgend County Borough Council
If you are homeless or think you might become homeless in the near future then the council may have a duty to try and prevent your homelessness and help people who are homeless. Phone lines are open from 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday.
You can make an appointment to see a Housing Advice Officer by telephoning 01656 643512 or 01656 643546.
Shelter Cymru  
Free national helpline for advice on any housing-related problem.

0845 075 5005 (24hr housing helpline)

Shelter Cymru 
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)

Support Services & Helplines

The Dyn Project
The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse.
0808 801 0321 

The Wales Domestic Abuse Line
National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800

Victim Support
Victim Support is the independent charity which helps people cope with the effects of crime.
Cardiff  08456 121 900 / 02920 344 416
National Line 0845 3030900 

Men’s Advice Line
The Men’s Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.

0808 801 0327

Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
National 08457 90 90 90 (24 hour) 
Bridgend  01656 662333 

Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress.
MIND Neath Port Talbot (Closest branch) 01639 64 3 510

Broken Rainbow
Support for lesbian, gay, bisexual and transgender people
experiencing domestic violence
0300 999 5428

Drug & Alcohol

Bridgend Assessment Service
A multi disciplinary team who provide rapid assessments for referral to a drug and alcohol service in Bridgend that suits your needs.
01656 754300 (office hours)

WGCADA (West Glamorgan Council for Alcohol and Drug Abuse)
The goal of the WGCADA centre is to help people with alcohol and drug problems to lead a more fulfilled life. The organisation also helps those who are affected by someone who has substance misuse problems such as family members and friends.
Bridgend 01656 667717

Ogwr DASH (Drug and Self Help)
A drugs and alcohol self-help group offering counselling to drugs/alcohol users, families and friends.
01656 650 686

DAN 24/7 (All Wales Drugs and Alcohol Helpline)
A bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88

Alcoholics Anonymous
24 hour support for people with alcohol problems
0845 769 7555

Frank National Drugs Helpline
24 hour helpline for drug users, solvent users, their friends, families and carers.
0800 776600


Job Centre
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
– Job information 0845 6060234
– Benefits 0800 0556688

Citizen’s Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 772020

Speak Easy Advice Centre
The Speakeasy offers free legal advice in the areas of debt and welfare benefits by solicitors and caseworkers.  This service is available to anyone living in the local community and beyond.
029 2045 3111

National Debt Line
Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
0808 8084000

Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt

Help with debt

Debt relief orders

Mortgage arrears

What happens when your mortgage lender takes you to court

Your mortgage lender takes you to court – how to prepare for the court hearing

Eviction for mortgage arrears


Financial healthcheck

Debt test

Credit and debt fact sheets

Police & Legal services
South Wales Police Domestic Abuse Unit
South Wales Police has specialist police personnel on each division who are aware of the difficulties that you may be facing. They are available for you to speak to about how to stop domestic abuse, either for yourself or another.

02920 571 569

South Wales Police Minorities Support Unit
The South Wales Police Minorities Support Unit works closely with the Lesbian, Gay, Bisexual and Transgender communities, providing support and advice.
0800 587 8973

Community Legal Service Direct  
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345

Children & Families

Children’s Information Service
Provides information about childcare and children’s services in your area.
0800 180 4320

Parent Line Plus
UK wide help line for anyone caring for children and young people

0808 800 2222

Giving children the help, support and environment they need to stay safe from cruelty.
National helpline 0808 800 5000
Wales  02920 267000

ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
0800 1111

A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. 
01162 556234 (Advice line) 

Health & Counselling

NHS Direct
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
0845 4647 

C.A.L.L (Community Advice and Listening Line)
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737

Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
01792 480088 (Bridgend)

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