Find services near you



These are the services that are available across Carmarthenshire at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication

Support Services & Helplines

Drug & Alcohol

Police & Legal Services
Children & Families
Health & counselling


Carmarthenshire County Council Homelessness Team

If you are homeless or fear you may be in the near future, e
ven if you aren’t entitled to accommodation they can answer your questions and give you helpful information and advice.

Llanelli 01554 742350

Carmarthen 01267 228603

Ammanford 01269 598213

Out of Hours Emergency Number – 01558 824283

Shelter Cymru 
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)

Support Services & Helplines

The Dyn Project

The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse.

0808 801 0321

Carmarthenshire Domestic Abuse Forum

Provides local and national information on domestic abuse, provides support for men.

01267 232351 

Camarthenshire Domestic Abuse Forum & Relate Cymru provide a mobile rural outtreach service, which provides crisis support and counselling for victims of domestic abuse.. 

Tel 07583 341437

Email dasupport@relatecymru.org.uk

Amman Valley Womens Aid

We have changed our constitution to enable us to work with male victims as part of our outreach service to cover the Camarthenshire area.

The service currently involves initial assessment, occasional/planned support, signposting and referrals to relevant agencies.

Amman Valley Women’s Aid 

Tel: 01269 597474 Fax: 01269 595041

Web: www.ammanvalleywomensaid.org 

Email: avwa@ammanvalleywomensaid.org



The Wales Domestic Abuse Line
National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800

Victim Support
Victim Support is the independent charity which helps people cope with the effects of crime.
National Line 0845 3030900 

Men’s Advice Line
The Men’s Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.
0808 801 0327

Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
National 08457 90 90 90 (24 hour) 

Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress.
MIND Llanelli
01554 75 27 51 MIND Carmarthen 01267 222990

Broken Rainbow

Support for lesbian, gay, bisexual and transgender people
experiencing domestic violence
0300 999 5428

Drug & Alcohol 

Prism (Mid and West Wales Alcohol and Drug Advisory Service)
Prism is a community based specialist agency offering free advice, support and information to people with problems related to their or someone else’s use of alcohol or drugs.
Prism Llanelli 01554741636
SUDDS (Specialist Under-18s Drink & Drug Service)
01267 242021

DAN 24/7 (All Wales Drugs and Alcohol Helpline)
A bilingual telephone helpline providing a single point of contact for anyone in Wales
wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88

Alcoholics Anonymous
24 hour support for people with alcohol problems
0845 769 7555

Frank National Drugs Helpline
24 hour helpline for drug users, solvent users, their friends, families and carers.
0800 776600


Job Centre
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
– Job information 0845 6060234
– Benefits
0800 0556688

Citizen’s Advice Bureau

The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 772020

National Debt Line
Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
0808 8084000

Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt

Help with debt

Debt relief orders

Mortgage arrears

What happens when your mortgage lender takes you to court

Your mortgage lender takes you to court – how to prepare for the court hearing

Eviction for mortgage arrears


Financial healthcheck

Debt test

Credit and debt fact sheets

Police & Legal services

Dyfed and Powys Police Domestic Abuse Officers
Officers are able to give assistance by telephone, letter and by way of personal visit to your home or a mutually agreed location.
Within Dyfed and Powys 101.  Outside of Dyfed and Powys 01267 222 020

Community Legal Service Direct  
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345

Children & Families

Children’s Information Service
Provides information about childcare and children’s services in your area.
01267 224 224

Parent Line Plus

UK wide help line for anyone caring for children and young people
0808 800 2222

Giving children the help, support and environment they need to stay safe from cruelty.
National helpline 0808 800 5000
Wales  02920 267000

ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
0800 1111

A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. 
01162 556234 (Advice line) 

Health & Counselling

NHS Direct
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
0845 4647 

C.A.L.L (Community Advice and Listening Line)
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737 

Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
Camarthen 01267 236 737

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