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Cardiff

These are the services that are available across Cardiff at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication

Housing
Support Services & Helplines
Drug & Alcohol
Finance
Police & Legal Services

Children & Families
Health & Counselling

Housing

Cardiff Council Housing Advice and Homelessness
If you are homeless now, or about to become homeless Marland House can provide you with the help and assistance you need to find accommodation:
Housing Advice Unit/Homelessness Office 02920 871050
Out of hours Homeless Advice 02920 231 018


Shelter Cymru  
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)

Support Services & Helplines

The Dyn Project
The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse.
0808 801 0321 

We provide a fully CAADA qualified advocate to provide advocacy support for men who are experiencing domestic abuse who live within the Cardiff area.

029 2022 0033   

Email: support@dynwales.org

 

All Wales Domestic Abuse and Sexual Violence Helpline
National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800

Victim Support
Victim Support is the independent charity which helps people cope with the effects of crime.
Cardiff  08456 121 900
National Line 0845 3030900 

Men’s Advice Line
The Men's Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.

0808 801 0327

Samaritans
Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
National 08457 90 90 90 (24 hour)
Cardiff  02920 344022 

MIND
Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress.
MIND Cymru 029 2040 2040 

Women’s Safety Unit
Provides immediate safety measures, advice, advocacy and support.
02920 22 20 22

Broken Rainbow
Support for lesbian, gay, bisexual and transgender people
experiencing domestic violence
0300 999 5428

Drug & Alcohol

Inroads
Provides a drop-in confidential service, offering information and
advice on drug related issues, such as: Relapse Prevention,
Detoxification, Housing. Formal counselling by appointment.
029 2040 7407

The Fitzhamon Alcohol Advice Centre
An alcohol-free day resource providing advice, counselling,
general support and a Day Centre. Detoxification on site, with
GP approval.
029 2038 8003

Cardiff Alcohol and Drugs Team
029 2046 8568
   

DAN 24/7 (All Wales Drugs and Alcohol Helpline)
A bilingual
telephone helpline providing a single point of contact for anyone in
Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88

Alcoholics Anonymous
24 hour support for people with alcohol problems
0845 769 7555

Frank National Drugs Helpline
24 hour helpline for drug users, solvent users, their friends, families and carers.
0800 776600

Finance

Job Centre
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
- Job information 0845 6060234
- Benefits 0800 0556688

Citizen’s Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 772020

Speak Easy Advice Centre
The Speakeasy offers free legal advice in the areas of debt and welfare benefits by solicitors and caseworkers.  This service is available to anyone living in the local community and beyond.
029 2045 3111

National Debt Line
Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
0808 8084000

Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt

Help with debt

Debt relief orders

Mortgage arrears

What happens when your mortgage lender takes you to court

Your mortgage lender takes you to court – how to prepare for the court hearing

Eviction for mortgage arrears

Credit

Financial healthcheck

Debt test

Credit and debt fact sheets

Police & Legal services
 
South Wales Police Domestic Abuse Unit 
South Wales Police has specialist police personnel on each division who are aware of the difficulties that you may be facing. They are available for you to speak to about how to stop domestic abuse, either for yourself or another.
02920 571 569

South Wales Police Minorities Support Unit
The South Wales Police Minorities Support Unit works closely with the Lesbian, Gay, Bisexual and Transgender communities, providing support and advice.
0800 587 8973

Community Legal Service Direct  
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345

Children & Families

Children’s Information Service
Provides information about childcare and children’s services in your area.
02920 528088

Parent Line Plus
UK wide help line for anyone caring for children and young people
0808 800 2222

NSPCC
Giving children the help, support and environment they need to stay safe from cruelty.
National helpline 0808 800 5000
Wales  02920 267000

Childline
ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
0800 1111

Reunite
A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. 
01162 556234 (Advice line) 

Health & Counselling

NHS Direct
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
0845 4647 

C.A.L.L (Community Advice and Listening Line)
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737
 

Relate
Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
02920 499 349

 

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