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Information

Gwynedd

 

These are the services that are available across Gwynedd at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication

Housing
Support Services & Helplines
Drug & Alcohol
Finance

Police & Legal Services
Children & Families
Health & Counselling

Housing     

Gwynedd County Council Housing
For housing and homelessness advice and enquiries.
01286 672255

Emergency Out of Hours Numbers.

Arfon/ Dwyfor - 01248 370999

Meirionnydd - 01341 422341


Agorfa
Can assist people who are in receipt of benefits or on a low income and who need help to find private rented accommodation.
01248 355 058

Shelter Cymru 
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)

Support Services & Helplines

The Dyn Project
The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse.
0808 801 0321

The Wales Domestic Abuse Line
National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800

Victim Support
Victim Support is the independent charity which helps people cope with the effects of crime.
National Line 0845 3030900 

Men’s Advice Line
The Men's Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.
0808 801 0327

Samaritans
Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
National 08457 90 90 90 (24 hour) 

MIND
Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress. MIND Aberconwy 01492 87 99 07 (closest branch)

Broken Rainbow
Support for lesbian, gay, bisexual and transgender people
experiencing domestic violence
0300 999 5428

Drug & Alcohol

CAIS
Provides a range of services for people who misuse drugs or alcohol, and to work with communities and other agencies to prevent alcohol and drug related harm.
0845 0612 112

DAN 24/7
(All Wales
Drugs and Alcohol Helpline)
A bilingual telephone helpline providing a single point of contact for anyone in Wales
wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88

Alcoholics Anonymous
24 hour support for people with alcohol problems
0845 769 7555

Frank National Drugs Helpline
24 hour helpline for drug users, solvent users, their friends, families and carers.
0800 776600

Finance

Job Centre
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
- Job information
0845 6060234
- Benefits
0800 0556688

Citizen’s Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 77 20 20

National Debt Line
Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
0808 8084000

Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt

Help with debt

Debt relief orders

Mortgage arrears

What happens when your mortgage lender takes you to court

Your mortgage lender takes you to court – how to prepare for the court hearing

Eviction for mortgage arrears

Credit

Financial healthcheck

Debt test

Credit and debt fact sheets

Police & Legal Services

North Wales Police non-emergency number

This is the general non-emergency number for North Wales Police so you will need to mention on calling that you need to speak to someone about domestic abuse.
0845 607 1002

Community Legal Service Direct  
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345

Children & Families

Children’s Information Service
Provides information about childcare and children’s services in your area.
01286 675570

Parent Line Plus
UK wide help line for anyone caring for children and young people
0808 800 2222

NSPCC
Giving children the help, support and environment they need to stay safe from cruelty.
National helpline 0808 800 5000
Wales  02920 267000

Childline
ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
0800 1111

Reunite
A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction.
01162 556234 (Advice line) 

Health & Counselling

NHS Direct
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
0845 4647 

C.A.L.L (Community Advice and Listening Line)
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737 

Relate
Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
North Wales Relate Centre 01492 533920

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