Neath Port Talbot
These are the services that are available across Neath and Port Talbot at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication Housing
Support Services & Helplines
Drug & Alcohol
Police & Legal Services
Children & Families
Health & counselling
The Homelessness & Advice Service - Neath Port Talbot County Borough Council
Provides advice and information and where necessary, accommodation for people who are homeless or are about to become homeless.
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)
Support Services & Helplines
The Dyn Project
The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse.
0808 801 0321
The Wales Domestic Abuse Line
National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800
Victim Support is the independent charity which helps people cope with the effects of crime.
National Line 0845 3030900
Men’s Advice Line
The Men's Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.
0808 801 0327
Samaritans Drug & Alcohol
Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
National 08457 90 90 90 (24 hour)
Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress. MIND Neath & Port Talbot 01639 64 35 10
Support for lesbian, gay, bisexual and transgender people
experiencing domestic violence
0300 999 5428
WGCADA (West Glamorgan Council for Alcohol and Drug Abuse)
The goal of the WGCADA centre is to help people with alcohol and drug problems to lead a more fulfilled life. The organisation also helps those who are affected by someone who has substance misuse problems such as family members and friends. Neath 01639 620222
Port Talbot 01639 890863
DAN 24/7 (All Wales Drugs and Alcohol Helpline)
A bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88
24 hour support for people with alcohol problems
0845 769 7555
Frank National Drugs HelplineJob Centre
24 hour helpline for drug users, solvent users, their friends, families and carers.
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
- Job information 0845 6060234
- Benefits 0800 0556688
Citizen’s Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 77 20 20
Neath Port Talbot Credit Union
Provides alternative, affordable savings and loan services to combat poverty and growing personal and family debt. People can save as much as they can afford each week and after six weeks can make an application for a loan.
National Debt Line
Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt
Help with debt
Debt relief orders
What happens when your mortgage lender takes you to court
Your mortgage lender takes you to court – how to prepare for the court hearing
Eviction for mortgage arrears
Credit and debt fact sheets
Police & Legal services
South Wales Police Domestic Abuse Unit
South Wales Police has specialist police personnel on each division who are aware of the difficulties that you may be facing. They are available for you to speak to about how to stop domestic abuse, either for yourself or another.
02920 571 569
South Wales Police Minorities Support Unit
The South Wales Police Minorities Support Unit works closely with the Lesbian, Gay, Bisexual and Transgender communities, providing support and advice.
0800 587 8973
Community Legal Service Direct
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345
Children & Families
Children’s Information Service
Provides information about childcare and children’s services in your area.
Parent Line Plus
UK wide help line for anyone caring for children and young people
0808 800 2222
Giving children the help, support and environment they need to stay safe from cruelty.
National helpline 0808 800 5000
Wales 02920 267000
ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction.
01162 556 234 (Advice line)
Health & Counselling
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
C.A.L.L (Community Advice and Listening Line)
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737
Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
Swansea (Closest branch) 01792 480088