Vale of Glamorgan
These are the services that are available across Vale of Glamorgan at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication
Support Services & Helplines
Drug & Alcohol
Police & Legal Services
Children & Families
Health & counselling
Housing Vale of Glamorgan County Council
There is now a central telephone number for all enquiries to the Vale of Glamorgan County Council. Among their services, they provide help with housing or homelessness issues.
“One Vale” number 01446 700111
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)
Support Services & Helplines
The Dyn Project Victim Support
The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse.
0808 801 0321
The Wales Domestic Abuse Line
National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800
Victim Support is the independent charity which helps people cope with the effects of crime.
Cardiff 08456 121 900 / 02920 344 416
National Line 0845 3030900
Men’s Advice Line
The Men's Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.
0808 801 0327
Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
National 08457 90 90 90 (24 hour)
Cardiff 02920 344022
Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress. MIND Barry 01446 730792
Support for lesbian, gay, bisexual and transgender people
experiencing domestic violence
0300 999 5428
Drug & Alcohol
Inroads Street Drugs Project
Inroads provides a free and confidential service, offering advice, information and support to anyone whose lives have been affected by their own, or someone else’s drug or alcohol use.
The Vale Alcohol and Drug Team
The service is available to anyone who is concerned about their alcohol or drug abuse. The counselling service also offers support to family and friends who are concerned about someone else’s drinking or drug use.
01446 700 943
DAN 24/7 (All Wales Drugs and Alcohol Helpline)
A bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88
24 hour support for people with alcohol problems
0845 769 7555
Frank National Drugs Helpline
24 hour helpline for drug users, solvent users, their friends, families and carers.
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
- Job information 0845 6060234
- Benefits 0800 0556688
Citizen’s Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 77 20 20
Speak Easy Advice Centre
The Speakeasy offers free legal advice in the areas of debt and welfare benefits by solicitors and caseworkers. This service is available to anyone living in the local community and beyond.
029 2045 3111
National Debt Line
Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt
Help with debt
Debt relief orders
What happens when your mortgage lender takes you to court
Your mortgage lender takes you to court – how to prepare for the court hearing
Eviction for mortgage arrears
Credit and debt fact sheets
Police & Legal services
South Wales Police Domestic Abuse Unit
South Wales Police has specialist police personnel on each division who are aware of the difficulties that you may be facing. They are available for you to speak to about how to stop domestic abuse, either for yourself or another.
02920 571 569
South Wales Police Minorities Support Unit Community Legal Service Direct
The South Wales Police Minorities Support Unit works closely with the Lesbian, Gay, Bisexual and Transgender communities, providing support and advice.
0800 587 8973
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345
Children & FamiliesFamily Information Service
Provides information about childcare and children’s services in your area.
Parent Line Plus
UK wide help line for anyone caring for children and young people
0808 800 2222
Giving children the help, support and environment they need to stay safe from cruelty.
National helpline 0808 800 5000
Wales 02920 267000
Childline Health & Counselling
ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction.
01162 556234 (Advice line)
NHS Direct C.A.L.L (Community Advice and Listening Line)
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737
Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
Relate Cardiff (closest branch) 029 2040 7407