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Rhondda Cynon Taff

These are the services that are available across Rhondda Cynon Taf at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication

Support Services & Helplines
Drug & Alcohol

Police & Legal Services
Children & Families
Health & Counselling


Rhondda Cynon Taf County Council Housing
For information and advice about housing in R.C.T.

R.C.T Housing 0800 0286355

Out of Hours Emergency Service 01443 425001

Shelter Cymru 
Free national helpline for advice on any housing-related problem.
0845 075 5005 (24hr housing helpline)

Support Services &Helplines

Dyn Project
The Dyn Project provides accessible support to all men who experience domestic abuse in Wales
regardless of age, gender, race, religion or sexual orientation.
0808 801 0321

Pontypridd Safety Unit 
Proactive support of victims of Domestic Abuse non gender specific
01443 494190

Oasis Centre

Drop in and outreach service for people who expereince domestic abuse.

The Oasis Centre

Ty Ashgrove 

Upper Church Street 


CF37 2UF 

Tel 01443 494192  

The Wales Domestic Abuse Line
The Wales Domestic Abuse Helpline is the national free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them.
0808 8010 800

Victim Support;
Victim Support is the independent charity which helps people cope with the effects of crime.
National Line 0845 3030900
Victim Support RCT 01443 485202

Men’s Advice Line
The Men’s Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner.
0808 801 0327

Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide.
08457 90 90 90 (24 hour)


Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress. (Closest Branches) Merthyr and the Valleys MIND01685 359183

Rhymni Valley Mind – 01443 816945
Broken Rainbow
Support for lesbian, gay, bisexual and transgender (LGBT) people
experiencing domestic violence
0300 999 5428

Drug & Alcohol

Drugaid Cymru
Provides help and support for people suffering from drug or alcohol addiction.
Methyr Tydfil / Rhondda Cynon Taf 08700 600310

DAN 24/7 (All Wales Drugs and Alcohol Helpline)
A bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services.
0800 6 33 55 88

Alcoholics Anonymous
24 hour support for people with alcohol problems
0845 769 7555

National Drugs Helpline (Frank)
24 hour helpline for drug users, solvent users, their friends, families and carers.
0800 776600


Job Centre
Provides help and advice on jobs and training for people who can work and financial help for those who cannot.
Job information 0845 606023
0800 0556688

Citizen’s Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
08444 77 20 20

National Debt Line

Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets.
0808 8084000

Speak easy (free debt advice)
The Speakeasy offers free legal advice in the areas of debt and welfare benefits by solicitors and caseworkers.  This service is available to anyone living in the local community and beyond.
(029) 2045 3111
Speakeasy Advice Centre – Porth Christian Centre,
Pontypridd Road, Porth, CF39 9PF

Citizen’s Advice Bureau – Debt Advice Page
Covers the following topics;
Frequently asked questions about debt

Help with debt

Debt relief orders

Mortgage arrears

What happens when your mortgage lender takes you to court

Your mortgage lender takes you to court – how to prepare for the court hearing

Eviction for mortgage arrears


Financial healthcheck

Debt test

Credit and debt fact sheets 

Police & Legal Services

Pontypridd Police domestic Abuse Unit
Specialist police personnel on each division who are aware of the difficulties that you may be facing. They are available for you to speak to about how to stop domestic abuse, either for yourself or another.
01443 743742

South Wales Police Minorities Support Unit
The South Wales Police Minorities Support Unit works closely with the Lesbian, Gay, Bisexual and Transgender communities, providing support and advice.
0800 587 8973

Community Legal Service Direct (free legal help and advice)
Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems.
0845 345 4 345

Children & Families

Children’s Information Service
Provides information about childcare and children’s services in your area. 
0800 1804151

Parent Line Plus
UK wide help line for anyone caring for children and young people
0808 800 2222

Giving children the help, support and environment they need to stay safe from cruelty.
National helpline
0808 800 5000
NSPCC Wales Cymru 02920 267000

ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem.
0800 1111 (freephone helpline)

A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction.
01162 556 234 (Advice line)

Health & counselling

NHS Direct
NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families.
0845 4647

C.A.L.L (Community Advice and Listening Line)
This service provides support for anyone coping with mental illness, including sufferers’ relatives and friends.
0800 132 737

Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships.
Rhondda – 07855 284030


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