These are the services that are available across Conwy at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication
Offer one to one support for men who experience domestic abuse at their ‘One Stop Shop’ situated at Heulwen, Glyn y Marl Road, Llandudno Junction, Conwy, LL31 9NS. It is advisable to contact them first on 01492 872992 (24hrs) or Email aberconwydas@btconnect.com
Shelter Cymru Free national helpline for advice on any housing-related problem. 0845 075 5005 (24hr housing helpline) Conwy and Denbighshire Bond Bureau They provide rental deposit bonds to single people and families who are homeless or at risk of becoming homeless so that they may secure private sector tenancies 01492 860437
Gloddaeth United Church Emergency care offered to individuals who approach the church (usually outside normal working hours). The church can provide practical assistance in seeking accommodation. Chapel Street, Llandudno, LL30 2SY 01492 878056 Support Services & Helplines
The Dyn Project The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse. 0808 801 0321
The Wales Domestic Abuse Line National free support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them. 0808 8010 800
Victim Support Victim Support is the independent charity which helps people cope with the effects of crime. National Line 0845 3030900
Men’s Advice Line The Men’s Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner. 0808 801 0327
Samaritans Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide. National 08457 90 90 90 (24 hour)
MIND Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress. MIND Aberconwy 01492 87 99 07
Broken Rainbow Support for lesbian, gay, bisexual and transgender people experiencing domestic violence 0300 999 5428
Drug & Alcohol
CAIS Provides a range of services for people who misuse drugs or alcohol, and to work with communities and other agencies to prevent alcohol and drug related harm. 0845 0612 112
DAN 24/7 (All Wales Drugs and Alcohol Helpline) A bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services. 0800 6 33 55 88 Alcoholics Anonymous 24 hour support for people with alcohol problems 0845 769 7555
Frank National Drugs Helpline 24 hour helpline for drug users, solvent users, their friends, families and carers. 0800 776600
Finance
Job Centre Provides help and advice on jobs and training for people who can work and financial help for those who cannot – Job information 0845 6060234 – Benefits 0800 0556688
Citizen’s Advice Bureau The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice. 08444 70 20 20
National Debt Line Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets. 0808 8084000
Citizen’s Advice Bureau – Debt Advice Page Covers the following topics; Frequently asked questions about debt Help with debt Debt relief orders Mortgage arrears What happens when your mortgage lender takes you to court Your mortgage lender takes you to court – how to prepare for the court hearing Eviction for mortgage arrears Credit Financial healthcheck Debt test Credit and debt fact sheets
Police & Legal Services
North Wales Police This is the general non-emergency number for North Wales Police so you will need to mention on calling that you need to speak to someone about domestic abuse. Non-emergency number 0845 607 1002
Community Legal Service Direct Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems. 0845 345 4 345
Parent Line Plus UK wide help line for anyone caring for children and young people 0808 800 2222
NSPCC Giving children the help, support and environment they need to stay safe from cruelty. National helpline 0808 800 5000 Wales 02920 267000
Childline ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem. 0800 1111
Reunite A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. 01162 556 234 (Advice line)
Health & Counselling
NHS Direct NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families. 0845 4647
Relate Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships. North Wales Relate Centre 01492 533920
