These are the services that are available across Powys at the moment. We try and keep these as up to date as possible, but all details were correct at the time of publication
Powys County Council Housing For information and advice about housing in your area. Brecon 01874 611080 Builth Wells 01982 552461 Crickhowell 01873 810292 Hay-on-Wye 01497 820379 Llandrindod Wells 01597 827289 Llanfyllin 01691 648381 Llanidloes 01686 412889 Machynlleth 01654 702374 Newtown 01686 617522 Welshpool 01938 551307 Ystradgynlais 01639 843281
Careline 0845 054 4847 Careline provide an emergency out of hours service including homelessness. Calls to this number should be of anurgent nature only.
Shelter Cymru Free national helpline for advice on any housing-related problem. 0845 075 5005 (24hr housing helpline)
Support Services & Helplines
The Dyn Project The Dyn Project provides freephone support and safety planning for men who are experiencing domestic abuse. 0808 801 0321
All Wales Domestic Abuse & Sexual Violence Helpline National free 24/7 support and information service for people in Wales who are experiencing or who have experienced abuse at the hands of someone close to them. 0808 8010 800
Montgomeryshire Family Crisis Centre (MFCC)
The MFCC provide support for men who experience domestic abuse in the Powys area and manage the local refuge.
Victim Support Victim Support is the independent charity which helps people cope with the effects of crime. National Line 0845 3030900
Men’s Advice Line The Men’s Advice Line helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner. 0808 801 0327
Samaritans Samaritans provides support for people who are experiencing feelings of distress or despair including those which could lead to suicide. National 08457 90 90 90 (24 hour)
MIND Mind is the leading mental health charity in England and Wales. Working to create a better life for everyone with experience of mental distress. MIND Mid Powys 01597 82 44 11 Ystradgynlais 01639 841345
Broken Rainbow Support for lesbian, gay, bisexual and transgender people experiencing domestic violence 0300 999 5428
Drug & Alcohol
Powys Drug and Alcohol Centres Provides advice, information and support for anyone with Drug or Alcohol problems. Brecon 01874 622333 Llandridnod Wells 01597 825102 Newtown01686 610422 North Powys 01686 610422 Ystradgynlais 01639 845 440 – if unmanned, calls will be diverted to our Brecon office.
DAN 24/7 (All Wales Drugs and Alcohol Helpline) A bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs and alcohol. The helpline will assist individuals, their families, carers, and support workers within the drug and alcohol field to access appropriate local and regional services. 0800 6 33 55 88 Alcoholics Anonymous 24 hour support for people with alcohol problems 0845 769 7555
Frank National Drugs Helpline 24 hour helpline for drug users, solvent users, their friends, families and carers. 0800 776600
Finance
Job Centre Provides help and advice on jobs and training for people who can work and financial help for those who cannot – Job information 0845 6060234 – Benefits 0800 0556688
Citizen’s Advice Bureau The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice. 08444 77 20 20
National Debt Line Helpline offering information and advice on debt. They also provide self help information packs and a range of fact sheets. 0808 8084000
Citizen’s Advice Bureau – Debt Advice Page Covers the following topics; Frequently asked questions about debt Help with debt Debt relief orders Mortgage arrears What happens when your mortgage lender takes you to court Your mortgage lender takes you to court – how to prepare for the court hearing Eviction for mortgage arrears Credit Financial healthcheck Debt test Credit and debt fact sheets
Police & Legal Services
Dyfed and Powys Police Domestic Abuse Officers Officers are able to give assistance by telephone, letter and by way of personal visit to your home or a mutually agreed location. Non-emergency number 101. If calling outside of Dyfed/ Powys please call 01267 222020.
Community Legal Service Direct Community Legal Advice is a free and confidential service paid for by legal aid to help with legal problems. 0845 345 4 345
Children & Families
Powys Youth & Family Information Service
Provides information to children, young people, families and professionals about childcare and services for children and young people.
Parent Line Plus UK wide help line for anyone caring for children and young people 0808 800 2222
NSPCC Giving children the help, support and environment they need to stay safe from cruelty. National helpline 0808 800 5000 Wales 02920 267000
Childline ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem. 0800 1111
Reunite A charity which specialises in international parental child abduction. Providing advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. 01162 556 234 (Advice line)
Health & Counselling
NHS Direct NHS Direct delivers telephone and internet information and advice about health, illness and health services day and night direct to the public, enabling patients to make decisions about their healthcare and that of their families. 0845 4647
Relate Relate offers a wide range of services for couples, families and individuals. Provding support throughout all stages of people’s relationships. Powys 01267 236 737
